Meister AI Beta Terms of Service

These Meister AI Beta Terms of Service ("Beta Terms") constitute a legally binding agreement between you, the user, and MeisterLabs GmbH, Zugspitzstraße 2, 85591 Vaterstetten, Germany ("MeisterLabs," "we," or "us"). These Beta Terms exclusively govern your access to and use of the Meister AI Product (hereinafter referred to as the "Product" or "Meister AI"), which is provided as an experimental, beta-phase Software-as-a-Service solution. By registering for, accessing, or using the Product, you acknowledge that you have read, understood, and agree to be bound by these Beta Terms.

1. Introduction and Acceptance

1.1 Agreement: These Beta Terms exclusively govern your participation in the Meister AI beta program and your use of the Product. They form the entire and sole agreement between you and MeisterLabs regarding your use of Meister AI.

1.2 Product Description: The Meister AI is a prototype of a SaaS solution designed to assist with various productivity tasks. It may process information, including from integrable third-party services (e.g., email, calendar, communication services), using Artificial Intelligence (AI) to provide functionalities such as creating and prioritizing tasks, generating suggestions, or presenting summarized information in a dashboard view.

1.3 Experimental Status: You acknowledge that the Product is in an early stage of development and is being provided free of charge for voluntary testing and evaluation. It may be incomplete, contain errors, or not function as intended.

1.4 No Guarantee of Commercial Release: MeisterLabs assumes no obligation to maintain, further develop, or offer the Product or any individual function thereof as a commercial product at any later date. MeisterLabs may restrict or discontinue access to the Product at any time without stating reasons.

2. Registration and User Account

2.1 Registration Requirement: To use the Product, you must register for a user account on the Meister AI platform. You may register only once and create only one user profile for the Product. 

2.2 User Warranties: By completing your registration, you warrant that all data provided by you during registration is true and complete. You are obliged to notify us immediately of any changes to your registration data.

2.3 Account Security: You are responsible for the security of your access data (including your chosen password) for the Product and must protect it from unauthorized access by third parties. MeisterLabs will not ask for your password at any time except when you are using the Product.

2.4 Blocking Access: MeisterLabs is entitled to temporarily or permanently block access to the Product in case of objective evidence of unauthorized access or unlawful/abusive use. We will inform you about any blocking, stating the reasons, in a timely manner.

3. Scope of Service Provision

3.1 Service Provision: Access to the Product is provided as a web-based Software-as-a-Service (SaaS) solution via an individual user account.

3.2 Right of Use: MeisterLabs grants you a non-exclusive, non-transferable right to use the Product for your own purposes for the duration of this Agreement. The Product may not be made available to third parties unless expressly agreed upon by both parties.

4. Third-Party Integrations

4.1 Nature of Integrations: The Product may offer integrations with third-party services or applications. MeisterLabs is under no obligation to offer or continue to offer any specific third-party integrations and may modify, suspend, or terminate any such integration at its sole discretion without prior notice.

4.2 User Responsibility: Any use of such third-party integrations is solely between you and the respective third-party provider and is undertaken at your own risk and responsibility. MeisterLabs assumes no responsibility and shall not be liable for any aspect of such third-party integrations, including their availability, functionality, security, or data handling practices. You are solely responsible for evaluating and ensuring the suitability of any third-party integration for your purposes and for complying with the terms and conditions of the respective third-party provider. When using the Product, you may not use it in a manner that violates any relevant third-party policies connected to the Product's functionalities.

5. Availability and Changes to the Meister AI Product

5.1 Product Availability: MeisterLabs will endeavor to ensure the greatest possible availability of the Product within the proven state of the art. However, MeisterLabs reserves the right to temporarily restrict access to or use of the Product in whole or in part due to capacity limits, server security or integrity, or for the implementation of technical measures (e.g., maintenance work, updates, upgrades).

5.2 External Factors: You acknowledge that restrictions or impairments of the services provided by the Product may arise due to factors beyond MeisterLabs' control, including actions by third parties not acting on behalf of MeisterLabs, technical conditions of the Internet, or force majeure. Your own hardware, software, and technical infrastructure may also influence the Product's performance. Such circumstances do not affect the contractual conformity of the services provided by MeisterLabs.

5.3 Updates and Development: MeisterLabs is not obliged to provide updates or upgrades for the Product beyond those necessary to maintain its compliance with this Agreement. MeisterLabs is entitled to further develop, modify, or adapt the Product, including discontinuing features and functionalities or parts of it at any time during the beta phase. This entitlement explicitly includes the right to add or improve features and functionalities without restriction.

5.4 Beta Product Changes and Pricing: You acknowledge and agree that your use of the Product is at your sole risk and responsibility. MeisterLabs provides no warranty or guarantee of any kind regarding the functionality, reliability, or availability of the Product during the beta phase. MeisterLabs is under no obligation to continue, maintain, or support the Product or any of its functionalities. MeisterLabs may, at its sole discretion, introduce charges for the Product or its features that were previously offered free of charge, or adjust the pricing of existing features upon their transition from beta status. You waive any claims or liabilities arising from the use, modification, or discontinuation of the Product or its features.

6. User Content and Responsibilities

6.1 Responsibility for Content: The Product processes information provided by users, including from integrable third-party services ("Customer Content"). When you use the Product, you provide data to be processed ("Product Input") and receive data generated and returned ("Product Output"). You are solely responsible for the content, development, operation, maintenance, and use of your Customer Content, Product Input, and Product Output. You will ensure that your use of the Product does not violate any applicable law, these Beta Terms, or infringe, violate, or misappropriate any of our rights or the rights of any third party.

6.2 Prohibited Data and Use: It is prohibited to use and enter special categories of data according to Art. 9 GDPR or information that is subject to trade secret protection for your or a third party's company as Product Input when using the Product. Furthermore, it is prohibited to use the Product for illegal purposes.

6.3 Restrictions on Product Output Use: You may use the Product's output for your own private or business purposes only. You may not use Product Output to develop foundation models or other large-scale models that compete with the Meister AI Product. You must ensure transparency for any person engaging with Product Output if it was not solely human-generated, or if the person is not dealing solely with a natural person. You may not generate spam or content for dissemination in electoral campaigns using the Product.

6.4 Prohibited Actions: You are prohibited from:

  • Using any mechanisms, software, or scripts in connection with the use of the Product, except for interfaces or software provided by us.

  • Blocking, overwriting, modifying, or copying the Product, unless necessary for its proper use. 

  • Sharing your user account or allowing multiple persons to use one account or role within the Product.

  • Distributing or publicly reproducing content from the Product or from other users without authorization.

  • Any action likely to impair the functionality of MeisterLabs' infrastructure, in particular by placing an excessive load on it.

6.5 Compliance and Reporting: If third-party rights or legal requirements are violated by content you post or by your use of the Product, you will immediately cease the non-compliant use. If you notice any unlawful or contract-contrary use, you will inform us without undue delay.

6.6 Usage Analysis and Feedback: MeisterLabs may analyze your usage of the Product (e.g., interactions, clicks, commands entered, duration of use) to improve the Product. You may provide feedback on the Product, which MeisterLabs may use without any obligation or restriction.

6.7 Notification of Outages: You are obliged to notify MeisterLabs immediately and precisely of any functional outages, disruptions, or impairments of the Product.

7. Data Protection

7.1 General Data Processing: MeisterLabs processes personal data in connection with the Meister AI as outlined in our Privacy Policy. MeisterLabs may use third-party service providers to provide the Product, and these providers may have access to data depending on your chosen integrations and interactions within the Product. If and to the extent that MeisterLabs processes personal data as a processor on your behalf, our Data Processing Agreement (“DPA”) shall apply. The DPA is hereby incorporated into and forms an integral part of this Agreement.

7.2 Your Compliance Responsibility: You acknowledge that it is your sole responsibility to comply with all applicable data protection laws, including the European Data Protection Regulation (“GDPR”), and to ensure you have all necessary legal permissions and consents in connection with the personal data you use as Product Input or receive as Product Output within the Product.

8. Warranty and Limitation of Liability

8.1 No Warranty for Beta Product: As the Product is provided free of charge during its beta phase, MeisterLabs provides no warranty or guarantee, either explicit or implicit, for its availability, functionality, freedom from errors, or suitability for a specific purpose.

8.2 Product Output Disclaimer: MeisterLabs does not make any warranty as to the results that may be obtained from the Product. You acknowledge and agree that any content or data generated is processed at your sole risk and responsibility. MeisterLabs does not guarantee the accuracy, quality, completeness, reliability, or suitability for the intended purpose of the content or results made available within the Product. Product Output may not be unique, may generate inaccurate or offensive content that does not represent MeisterLabs' or your own views. You should carefully examine all generated output before relying on it, publishing it, or otherwise making use of it. Product Output is generally not copyrighted. The Product is expressly not intended to give you medical, legal, financial, or other professional advice; any generated content on these topics is for informational purposes only.

8.3 Limited Liability: MeisterLabs shall only be liable for willful misconduct and gross negligence. Statutory liability for damages resulting from injury to life, body, or health remains unaffected. In all other cases, the liability of MeisterLabs is excluded.

8.4 Data Loss: MeisterLabs is not liable for the loss of your data within the Product. You are solely responsible for making regular and complete backups of all relevant data. You are recommended not to use sensitive or business-critical real data in the Product, but rather test data or non-critical data.

9. Indemnification

You will indemnify MeisterLabs against all claims, including claims for damages, brought by other users or other third parties against MeisterLabs for infringement of their rights by (i) content posted by you, (ii) your use of the Product, or (iii) content used by you as input for the Product. You will pay all reasonable costs incurred by us as a result of any infringement of third-party rights, including reasonable costs incurred for legal defense. The foregoing obligation shall not apply to the extent that MeisterLabs is responsible for the infringement. All further rights as well as claims for damages of MeisterLabs remain unaffected.

10. Confidentiality

10.1 "Confidential Information" shall be all information and documents of the respective other Party which are marked as confidential or are to be regarded as confidential due to the circumstances, in particular information on operational processes, business relations, technical data and know-how including but not limited to quotes, purchase order and all other terms relating to the service.

10.2 The Parties agree to maintain confidentiality about such Confidential Information. The Parties shall treat all Confidential Information with at least the same care as their own information of the same kind. Information shall be stored and secured in such a way that knowledge and misuse by third parties are excluded. This obligation shall continue for a period of two years after termination of the subscription.

10.3 Excluded from this obligation is such Confidential Information, (i) which was demonstrably already known to the receiving party at the time of conclusion of this agreement or which subsequently becomes known to the receiving party from a third party without violating a confidentiality agreement, statutory provisions or official orders; (ii) which are public knowledge at the time of conclusion of the agreement or are made public thereafter, insofar as this is not based on a breach of this Agreement; or (iii) which must be disclosed due to legal obligations or by order of a court or authority. To the extent permissible and possible, the receiving Party obligated to disclose shall notify the other party in advance and provide the other party with an opportunity to oppose such disclosure.

10.4 The receiving party is prohibited from obtaining Confidential Information by way of reverse engineering. "Reverse Engineering" shall mean all actions, including observing, testing, examining, reassembling and, if necessary, reassembling, with the aim of obtaining Confidential Information.

11. Term and Termination

11.1 Commencement and Automatic Termination: This Agreement shall commence upon your acceptance of these Beta Terms and shall automatically terminate upon the official conclusion of the Meister AI beta program by MeisterLabs.

11.2 Termination by MeisterLabs: MeisterLabs reserves the right to terminate this Agreement with individual users at any time without notice and to block access to the Product, particularly in the event of breaches of your obligations under these Beta Terms.

11.3 Termination by User: You may terminate your participation at any time by deleting your account.

11.4 Survival of Obligations: Obligations of confidentiality (Section 10) and indemnification (Section 9) shall remain unaffected by termination.

12. Final Provisions

12.1 Entire Agreement: These Beta Terms constitute the entire agreement between the parties regarding the Meister AI beta program. No oral collateral agreements exist. Amendments or supplements must be in text form to be effective.

12.2 Severability: Should individual provisions of these Beta Terms be or become wholly or partially invalid, the validity of the remaining provisions shall not be affected thereby. In place of the invalid provision, an effective provision shall be deemed agreed which comes closest economically to what the parties intended. The same shall apply in the event of any gaps in the agreement.

12.3 Governing Law: German law shall apply, to the exclusion of the UN Convention on Contracts for the International Sale of Goods. If you are a consumer and have your habitual residence in another country at the time of the conclusion of the contract, the application of mandatory legal provisions of that country remains unaffected by this choice of law.

12.4 Jurisdiction: The exclusive place of jurisdiction for all disputes arising from or in connection with this Agreement shall be Munich, Germany. Otherwise, the applicable statutory provisions shall apply for local and international jurisdiction.