Digitalization - 5 min read

Tackling the skills shortage digitally: how automation and streamlined processes support teams

M
Meister
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Imagine this: nine out of ten German SMEs face the same daily challenge—finding the right employees. Recent data from BVMW and the F.A.Z. Institute confirms this reality, presenting significant hurdles for many businesses. As the job market tightens, digitalization offers practical solutions to help existing teams achieve more in less time.

Identifying problems caused by skills shortages

The term "skills shortage" describes the situation when companies cannot find qualified employees for open positions despite intensive searching. The numbers speak for themselves:

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The situation across Europe isn't any better – Eurobarometer data shows that 65% of small businesses and 68% of medium-sized businesses in the EU have difficulty finding suitable talent.

How can you tell if your company is affected? The warning signs often appear gradually:

  • Overloaded teams: your employees regularly work overtime

  • Delayed projects: orders cannot be completed on time

  • Declining quality: errors accumulate due to time pressure and stress

  • High recruitment costs: the search for new employees becomes increasingly expensive

How digital processes help combat the shortage

The good news: Digitalization can noticeably relieve your team. It's not about replacing people, but freeing them from time-consuming routine tasks. This gives your employees time for the really important things – creative problem-solving, customer contact, and strategic planning.

Challenge

Digital solution

result

Time-consuming routine tasks

Automation of recurring processes

More time for value-added activities

Knowledge silos with individual employees

Central documentation and knowledge databases

Less dependence on individuals

Inefficient communication

Structured digital communication channels

Faster decisions, fewer misunderstandings

Complex project coordination

Digital project management tools

Better resource utilization, higher transparency

The Vertex study on digitalization reveals an interesting paradox: Skills shortages often slow down digital transformation – yet digitalization offers effective solutions to staff shortages.

Automation to relieve teams

Automation might sound complicated, but it's actually quite simple at its core: You transfer recurring tasks to digital systems. Especially for medium-sized companies with limited resources, this can make the crucial difference.

1. Standardizing work steps

The first step toward automation is standardization. When everyone on the team knows how certain processes work, you save time and avoid errors. A standardized process for invoice approval means, for example: Everyone on the team knows who checks what and who signs off in the end.

Practical approaches to standardization:

  • Create templates: Use standard templates for recurring documents

  • Introduce checklists: Define clear steps for regular processes

  • Document processes: Record how approvals work

2. Automating routine tasks

After standardization, you can begin with actual automation. Many everyday tasks can now be automated with simple tools. Email management automatically sorts incoming messages into the right folders. Data moves from one system to another without manual copying.

Automation is particularly worthwhile in these areas:

  • Accounting: Automatic creation and sending of invoices

  • Appointment management: Digital calendars with automatic reminders

  • Data transfer: Information flows automatically between systems

3. More freedom for high-value activities

What happens with the time gained? Your employees can finally focus on the tasks that really matter. Instead of typing data, they conduct customer conversations. Instead of coordinating appointments, they develop new ideas.

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Digitizing processes for SMEs and simplifying routines

The AXA SME Labor Market Study 2025 shows: 44% of surveyed SMEs have problems filling open positions. Small and medium-sized enterprises in particular can achieve a lot with digital processes, even without a large budget.

Connecting your own tools with simple workflows

You don't need an expensive IT department to introduce digital tools. Modern cloud-based solutions grow with your company. Integration into existing systems often works with just a few clicks.

MeisterTask is a good example of a tool that seamlessly integrates into existing workflows. Teams can get started immediately without weeks of training. The intuitive interface makes getting started easy – an important factor when time is tight.

Keeping data security and compliance in mind

With all the enthusiasm for new tools, you mustn't forget data protection and compliance. When selecting tools, pay attention to:

  • Server location: where is your data stored?

  • GDPR compliance: does the provider meet European data protection standards?

  • Transparency: can you track what happens to your data?

MeisterTask stores all data on German servers and meets the highest security standards. This way, you can focus on your work while your data remains secure.

Working faster through automation and clear workflows

1. Minimizing redundancies in task management

Do you know this situation? The same information is entered three times, status updates go via email, phone, and meetings. These redundancies cost time and are annoying. A central system provides a solution.

Typical time wasters in companies:

  • Multiple data entry: Information moves manually from system to system

  • Status inquiries: "How far along are you with the project?"

  • Manual reports: Numbers are compiled by hand

  • Duplicate communication: The same info goes out via email and phone

2. Creating transparent responsibilities

Who does what by when? This simple question causes confusion in many teams. Digital tools show at a glance who is responsible for which task. This speeds up decisions and prevents tasks from being left undone.

3. Establishing adaptable processes

The world changes quickly – your processes should be able to keep up. Digital workflows can be adjusted with just a few clicks. A new step in the approval process? No problem. An additional check is needed? It can be quickly inserted.

Employee relief through digital tools

Specialized platforms for team collaboration

The selection of collaboration tools is large. Project management platforms organize tasks, communication tools connect teams, and document management systems create order. The trick is finding the right tool for your needs.

MeisterTask combines multiple functions in one platform. Teams manage tasks, communicate, and document in one place. This not only saves time – it also makes work more organized.

Cost savings through less administrative work

Digital tools pay for themselves quickly. Less time for administration means more time for revenue. The return on investment shows up in various areas:

  • Faster information search: everything is centrally stored and searchable

  • Fewer meetings: much can be clarified asynchronously

  • Automatic reports: reports are generated at the push of a button

  • Easier onboarding: new employees find their way around faster

Digitalization against skills shortages in various industries

Public sector and administration

Government agencies struggle particularly with skills shortages. Complex approval procedures and form processes tie up many resources. Digitalization offers great opportunities here: Online applications, digital files, and automated workflows relieve employees.

Manufacturing and crafts

Traditional industries also benefit from digital helpers. Digital planning tools optimize material usage, mobile apps document work steps directly on-site. This leaves more time for the actual craft work.

Services and finance

In the service sector, customer contact counts. Digital processes ensure that inquiries quickly reach the right contact person. Financial service providers benefit from transparent workflows that automatically meet compliance requirements.

The future of work with modern applications

The working world is changing. Remote work and hybrid models are no longer exceptions, but the new normal. For fighting skills shortages, this is an opportunity: You can hire talent regardless of where they live.

Digital tools make this flexibility possible in the first place. Teams work together across time zones, projects continue even when individual employees are working from home. MeisterTask was developed precisely for this modern working world – cloud-based, device-independent, and in real-time.

More time for what matters

Skills shortages are a challenge, but not an unsolvable one. Digital processes and automation give your team the breathing room it needs. Standardized procedures, automated routines, and transparent responsibilities create space for the really important tasks.

MeisterTask offers exactly the support that teams need in this situation. The platform combines project management, team collaboration, and process automation under one roof. With German data protection standards and intuitive operation, getting started is quick and uncomplicated.

Experience how digital processes can relieve your team.

FAQs about digital solutions for the skills shortage